FAQs

Returns Policy

We know you will love your Orka products as much as we do. However, if your order isn’t quite right we want to help you out.

Our customers are always our main priority. If your purchase isn’t the right size/ colour we’re happy to offer exchanges within 21 days of your order if we have the product you need in stock. Please send us an Instagram DM or an email to orkaadventure@gmail.con and we’ll try our best to help you out.

Returns must be in their original unworn condition.

Water bottles cannot be returned for hygiene purposes.

 

Shipping

We aim to dispatch within 1-3 working days of receiving your order. This excludes weekends and Public Holidays in the shipping country.